In this age of instant feedback through reviews, testimonials, blogs and social media, keeping track of your online reputation is a little like herding cats. Just when you think you have a handle on it, along comes another twist and turn. What’s a wedding pro to do? Alan will help you make sense of it all.
Come to this session to learn:
• How the best defense is a good offense
• How to respond to a less than favorable review
• Why doing what’s right is usually better than being right
